Privacy Notice –Ripe Probate Website
Introduction
This notice explains how we handle your personal data, outlines your privacy rights, and describes our responsibilities under data protection laws.
In this notice, “Data Protection Legislation” refers to all relevant laws relating to the processing and protection of personal data, including the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended), and The Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2020.
About Ripe
Ripe Group includes the following entities:
- Ripe LLP – Limited Liability Partnership (England & Wales), Reg. No: OC327651
- Ripe Ltd – Private Limited Company (England & Wales), Reg. No: 06223811
- Ripe Probate Ltd – Private Limited Company (England & Wales), Reg. No: 13617749
- Ripe Accountancy Services Private Ltd – Private Company registered in India
Registered Office: 9a Burroughs Gardens, London, NW4 4AU
We are committed to safeguarding your personal information. Your data will only be used to provide the services you request and to comply with legal obligations.
How We Collect Personal Data
- Engage our services.
- Contact us via phone, email, post, website, or social media.
- Are referred by third parties such as your employer, solicitors, pension advisers, or mortgage brokers.
- Are listed in publicly available sources (e.g. Companies House or HMRC).
What Personal Data We Collect
The type of information we collect depends on the services provided and may include:
- Full name, address, telephone number, email.
- Date of birth, National Insurance number, Unique Tax Reference (UTR).
- Tax codes, bank details, and IP address.
- Information from surveys, marketing interactions, or complaints.
Purpose and Legal Basis for Processing
We use your personal data for purposes including:
- Delivering agreed services.
- Fulfilling contractual and legal responsibilities.
- Verifying identity.
- Managing financial transactions.
- Preventing fraud and other unlawful activity.
- Meeting regulatory and statutory obligations.
- Internal record-keeping and business development.
We may also process data on the basis of legitimate interests, provided those do not override your individual rights.
Data Security
We maintain appropriate technical, administrative, and physical security measures to protect your data from unauthorized access, misuse, alteration, or loss.
Access to personal data is limited to individuals who require it to perform their job duties. All individuals are subject to confidentiality obligations.
Data Retention
We retain personal data only as long as necessary for the purpose it was collected. This includes considering:
- Legal and contractual requirements.
- The nature and sensitivity of the data.
- The purposes for which it is used.
- Whether retention is needed for ongoing or future services.
Typically, we may dispose of records after seven years unless legally required to retain them longer. You may request we retain specific documents beyond this period.
Change of Purpose
If we need to use your data for a reason other than the one for which it was originally collected, we will ensure the new use is lawful or compatible. You will be informed where legally required.
Access and Disclosure of Your Data
We do not sell or rent your data. Access is limited to staff bound by confidentiality obligations.
We may share your information with:
- Other entities within the Ripe Group.
- UK200, Mindshop, VAT specialists, ICAEW, legal and financial advisers.
- IT, marketing, and administrative service providers.
- Regulators, where legally required.
- Third parties involved in the sale or restructuring of our business.
We ensure any third parties only process your data for specific purposes under appropriate safeguards.
International Data Transfers
Your data may be accessed by our office in India, but remains stored on encrypted servers located in the UK. We ensure such transfers comply with data protection legislation and implement required safeguards.
By using our services, you acknowledge and consent to such international data handling arrangements.
Your Rights
You have the following rights under data protection law:
- Access – Request details of personal data we hold about you.
- Rectification – Correct inaccurate or incomplete information.
- Erasure – Request deletion of data no longer required.
- Restriction – Ask us to limit how we use your data.
- Objection – Object to processing based on legitimate interests or for direct marketing.
- Data Portability – Request your data in a reusable format where applicable.
To exercise any of these rights, contact our data protection contact:
Pratima Glazer
Email: pratima.glazer@ripefinancial.com
We do not charge for these requests unless they are clearly unfounded or excessive. We may request verification of identity before proceeding.
Security of Communications
While we aim to protect all information transmitted to us, please be aware that data sent over the internet is not 100% secure. You transmit data at your own risk.
Once received, we apply strict safeguards. You are responsible for keeping any passwords secure and not sharing them.
Marketing and Communication Preferences
We may contact you with updates about legal or regulatory changes that could affect you. If you prefer not to receive these communications, please let us know using the contact details provided.
Updates to This Privacy Notice
This privacy notice was last updated on 2nd June 2025. We will notify you of significant changes as required.
Contact Information
Data Protection Contact:
Pratima Glazer
Ripe Chartered Accountants
9a Burroughs Gardens, London, NW4 4AU
Email: pratima.glazer@ripefinancial.com
Complaints
We encourage you to contact us with any concerns. You also have the right to lodge a complaint with the UK data protection authority:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 or 01625 545 745
Website: https://ico.org.uk/concerns
